Q: What is the difference between the Rada Silver handle Knives and the Rada Black Handle Knives?
A: The silver Brushed Aluminum handle is our classic handle style that we have manufactured since 1948. The silver Brushed Aluminum handle is made by casting molten aluminum onto the blade and then completing a series of operations to brush the handle smooth. The black Stainless Steel Resin (SSR) handle was introduced in 2007. The black SSR handle is the same size, shape and weight as our traditional aluminum handle (same blade steel too). The black SSR handles were developed for improved performance in automatic dishwashers. For more information click on the Rada Knife Construction tab under Information.
Q: Should I buy a Rada knife sharpener for my Rada Knives?
A: Yes. Working with a dull knife forces you to use more pressure when cutting, which means you’re more likely to cut yourself. The Rada knife sharpener will keep your Rada knives factory sharp. For more information click on the Care Instructions tab under Information.
Q: Do you ship Internationally.
A: Currently, we only ship to the USA and Canada. For more information on our shipping policy please click the Shipping/Returns tab under Information.
Q: When will my order be shipped?
A: We normally ship in-stock items in 1-2 business days and out of stock items in 3-5 business days. Sometimes special circumstances arise and shipping may take a bit longer. If a situation arises that will delay your order in any way, we will contact you by phone or email.
Q: How long will it take my order to arrive to my address?
A: Under normal conditions your order should arrive in 3-7 business days after your order shipped.
- I need my knives shipped in a hurry, but you have no option at checkout for express or overnight shipping.
- Our shopping cart charges shipping based upon dollar value. We generally ship our knives and other items via first class mail to keep shipping charges to a minimum. Larger items may ship UPS. You may email us and request express shipping, but this service is extremely expensive. We will calculate the actual shipping charges incurred and let you know before processing your order.
Q: I don't like using my credit card online. What are my alternatives?
A: You may use our PayPal link at checkout to pay securely from your Paypal account, checking account or credit card, or you may order over the phone. We do use SSL on our all pages and our server is scanned regularly to test our site's security, so entering your card information into our checkout pages is very safe. Credit card numbers are not stored on our server regardless of whether you create an account or if you utilize our guest checkout.